Can your business afford to be down for hours? No matter how reliable your IT infrastructure is, it is possible that you might be impacted by a hardware failure. Especially when response times are critical, recovery can be a drawn out experience. During normal service cycles downtime can have serious business consequences. To meet the needs of your demanding environment, your enterprise requires a service solution that minimizes downtime.
Assisted Self Maintenance (ASM) is the support solution you need when downtime is not an option. ASM is an industry exclusive support offering that dramatically minimizes unexpected downtime. Response times are reduced by allowing you to stock a select group of parts on site for immediate replacement. ASM allows you to complete repairs in minutes with the remote guidance of support personnel to promptly restore operations and full assurance that on-site support is available. With ASM your business can continue archiving, backup, data, and protecting your most valuable assets without waiting for on-site support or spare parts delivery.