Expanded array of tape library support options assures performance and uptime.
Spectra Logic understands the impact that lack of data-access may have on a business. That is why our SpectraGuard global support department is continually evaluating and making improvements to its infrastructure and service capabilities. We want to be able to effectively address the changing needs of our growing and diverse customer base. To maintain the satisfaction levels of our loyal customer base and our incoming stream of new customers, Spectra’s support team continuously enhances field service and support, staff training, technical support and escalation, quality engineering and part logistics processes.